Senior Engineer
Company: Gtt Llc
Location: Chevy Chase
Posted on: May 3, 2024
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Job Description:
Senior Engineer - Amazon ConnectDuration: 3-month contract/
Right to hireContract hourly pay rate up to $80/hrBecause this
position has the option to go from contract to full-time, we can
only accept candidates with the work authorization of a US Citizen
or Green Card.Job Summary:Our client's Enterprise Voice team is
seeking a highly motivated, process-oriented Software Engineer for
our contact center technologies.You will help drive our insurance
business transformation as we redefine the experience for our
customers.Job Description:Our Senior Engineer is a mid-level member
of the Voice engineering staff ensuring we provide a frictionless
experience to our customers and maintain the highest standards of
security and availability.Our team thrives and succeeds in
delivering high-quality technology products and services in a
hyper-growth environment where priorities shift quickly.The ideal
candidate has broad and deep technical knowledge, typically ranging
from front-end UIs through back-end systems and all points in
between.Job Responsibilities:Provides technical leadership within a
team's functional areaSenior Engineer consistently writes
production-ready code or configuration with defined standards of
readability, maintainability, reliability, and testability, and
accounts for edge cases and errors. Also, helps other engineers to
produce the same.Specifies the design and implementation of
software modules based on system requirements and architectural
guidanceMakes significant contributions to design, code,
architectural, security, observability, and performance review
activitiesTranslates business needs into technical
requirementsParticipates in the formulation of non-functional
requirementsUnderstands and implements secure design practicesJob
Qualifications:Experience with Amazon Connect including Contact
Flows, Security Profiles, Routing Profiles, Queues, Quick
ConnectsExperience with Amazon Web Services including Lambda, Lex,
S3, DynamoDB, API Gateway, Step Functions, CloudWatchAdvanced
experience using multiple programming languages including Node.js,
Python, C#Experience implementing infrastructure as code using
TerraformExperience integrating with internal and external
applicationsDemonstrated deep understanding and ability to complete
DevOps tasksProficient in complex debugging and root cause
analysisExpert in building test suites and frameworks to automate
end-to-end testingDemonstrated expertise in software, data, and
system design and the appropriate use of patterns and
idiomsContributed to improvements in organizational metrics such as
DORA metrics that measure improvements in team velocity and
stability of service deliveryExperience and understanding of
Security Protocols and Products such as Active Directory, SAML,
IAMCommunicates effectively, clearly, concisely, and in an
audience-oriented way, in written and verbal form, on both
technical and non-technical subjects. Actively listens to others
and ensures they are understood.Experience working in an Agile
environment (Scrum, Kanban, SAFe)AWS Certifications at the
Associate, Professional, or Specialty LevelRequired Experience:4+
years of experience in Contact Center technologies and Cloud
Architecture4+ years of professional software development
experience2+ years of hands-on experience developing Contact Flows,
Routing Profiles, Queues Lambdas, and Lex Bots2+ years of
experience using Terraform as Infrastructure as Code2+ years of
experience in open-source frameworksRequired Education:Bachelor's
degree in Computer Science, Information Systems, or equivalent
education or work experienceBenefits:Medical, Vision, and Dental
Insurance Plans401k Retirement Fund#GTTHP#LI-GTTby Jobble
Keywords: Gtt Llc, Centreville , Senior Engineer, Engineering , Chevy Chase, Virginia
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