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VoIP Engineer

Company: McLean Intelligent Workforce
Location: Quantico
Posted on: September 16, 2023

Job Description:

On behalf of our clients we are looking for a mid-level VoIP Engineer, The individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice-applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.


Performs testing, provision, operations and emergency responses for voice network operations
Designs configures, and installs VoIP hardware/software replacements and upgrades
Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
Identifies and diagnoses problems and factors affecting voice services
Provides day-to-day subject matter expert support for RKB tenant agencies
Troubleshoots voice-related issues and outages, which may occur during non-core hours
Works with vendors in support of the ITCSU
Performs preventative maintenance services on all devices within the VoIP area of responsibility
Maintains a current understanding of emerging technologies and trends in voice and video services
Performs other tasks as required by OSC and the Government contracting office

Required Qualifications/Education and Experience

High School diploma or equivalent
Three (3) or more years of experience designing, building, and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer
Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder
Knowledge of Cisco UCCX
Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices
Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/.
CCNA Route and Switch and/or CCNA Collaboration certifications
Must have and maintain a Secret clearance.

Keywords: McLean Intelligent Workforce, Centreville , VoIP Engineer, IT / Software / Systems , Quantico, Virginia

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