Remote Bilingual Licensed Property & Casualty Insurance Agent - Spanish-English
Company: TTEC
Location: Gainesville
Posted on: September 28, 2024
Job Description:
Bilingual Licensed Property & Casualty Insurance Agent -
Spanish-English Remote USABe the spark that brightens days and
ignite your career with TTEC's award-winning employment experience.
As a -Bilingual Licensed Property & Casualty Insurance Agent -
Spanish-English -working remotely in the United States, you'll be a
part of bringing humanity to business. #experienceTTECOur employees
have spoken. Our purpose, team, and company culture are amazing and
our Great Place to Work - certification in the United States says
it all!Our TTEC work-from-home team has 41 preferred residency
states. We are currently not hiring from the following geographies:
AK, CA, HI or outside of the United States. ---Residents of
Colorado, Illinois, Massachusetts, New Jersey, New York,
Washington, and Washington, D.C. will be considered only based on
special business need.What You'll be DoingDo you have a passion for
helping others and giving them peace of mind? You'll have ownership
over resolving escalated or complex calls from customers. -Whether
it's getting answers for customers quickly, consulting on products
with compassion or resolving their issues with a smile, you'll be
the difference between their customer experience being just average
or an exceptional one.During a Typical Day, You'll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve
their issues
- Some upselling of products or services to existing customers
may be requiredWhat You Bring to the Role
- Active Property and Casualty license
- 6 months or more of customer service experience
- Great written and verbal communication skills---in
Spanish-English
- High school diploma or equivalent
- Recognize, apply and explain your product or service
knowledge
- Integrity to follow guidelines on maintaining members'
privacy
- Computer experience
- High speed internet (> 10 mbps)
- While we recommend a USB wired headset, if you have a headset
already, you may be able to use that (except for Bluetooth
headsets)
- Smart phone or another device that runs IOS or Android (iPad
etc.) for your daily log-inWhat You Can Expect
- Continuing education paid for by TTEC
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- Base pay of $23 per hour plus performance bonus
opportunities
- And we have a healthy benefits package based on your position
that could include PTO, tuition reimbursement, health and wellness
incentives.A Bit More About Your RoleWe're committed to ensuring
you have the skills and support to be successful in your role
throughout your career. From your first day in training, through
individualized webcam-enabled, engagement and coaching, on into
1000s of free courses to support your career growth wherever that
may take you. And we know that you bring with you the one necessary
ingredient that can't be taught - a caring and supportive nature
that will shine through as you help customers. Our TTEC community
is here for you as one dynamic, global family.You'll report to Team
Lead. You'll contribute to the success of the customer experience
and the overall success of the team.About TTECOur business is about
making customers happy. That's all we do. Since 1982, we've helped
companies build engaged, pleased, profitable customer experiences
powered by our combination of humanity and technology. On behalf of
many of the world's leading iconic and hypergrowth brands, we talk,
message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.TTEC is proud
to be an equal opportunity employer where all qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We aim to reflect the communities we serve, by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued,
belonging, and comfortable being their authentic selves at work. As
a global company, we know diversity is our strength because it
enables us to view things from different vantage points and for you
to bring value to the table in your own unique way.Job -_Customer
Care Representative
Keywords: TTEC, Centreville , Remote Bilingual Licensed Property & Casualty Insurance Agent - Spanish-English, Sales , Gainesville, Virginia
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